Frequently Asked Questions
Everything you need to know about your Lashkaraa experience.
What is the standard shipping time for international orders?
International orders typically take 10-15 business days to arrive. Please note that custom-stitched outfits may require an additional 1-2 weeks for processing before dispatch.
Do you offer custom sizing or bespoke tailoring?
Yes, we offer professional tailoring services. You can select the 'Custom Size' option on the product page and provide your measurements for a perfect, personalized fit.
What is your return policy for ethnic wear?
We accept returns on unworn items with original tags within 14 days of delivery. However, please note that custom-stitched and personalized garments are final sale and cannot be returned.
How can I track the status of my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your package's journey.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to digital photography and different monitor settings, there may be slight variations in color and embroidery detail.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.